5

I brought my car into this shop in the last week of July because I knew I needed to get my transmission replaced. The shop tested the transmission and confirmed that was the case.I was worried about how much a replacement transmission might cost if I bought it through the shop, so I asked if I could look around online. They're totally fine with that, and Brennan was even willing to give me advice on which transmission to pick if I picked out a few online and sent them over.After reviewing my online options with Brennan, we figured out that the price the shop had quoted me for a replacement transmission was actually a good deal, especially with the warranty on the transmission itself (in addition to the parts and labor warranty). Rusty was my point of contact while my car was at the shop. He went ahead and ordered a transmission from their supplier, which they then installed and quality tested.The transmission failed the quality test.This was very frustrating, but I appreciate that they wanted to make sure they weren't giving me a bad transmission. I had been without a car for about two weeks at this point, so I went ahead and rented one while the shop waited to trade that transmission out with another one from their supplier. Rusty assured me at this point that my rental car would be covered.The shop finally got the second transmission, installed it, and that transmission failed as well. Rusty called to apologize and reassured me that the rental car would be covered. At this point I could tell that they were just as frustrated as I was about this whole situation.They tried a different supplier for the third transmission, which worked like a charm. I picked my car up this morning and it seems to be running just fine so far.They did indeed cover the full rental car cost as promised after the issue with the first transmission.I appreciate this shop's attention to detail and customer service, even when they're frustrated by things outside of their control.I especially want to thank Rusty and Brennan for giving it their best and going above and beyond in this unusually difficult situation.Thank you!

5

The absolute epitome of automotive expertise & professionalism!

5

Nice staff! Great service!

5

I'm always impressed with the professionalism at the Car Care Clinic. They know what they are doing, they keep up with the latest trends in car repair and the customer service is out of this world. Take your car there , Bobby and staff will treat you right.

Hi Dave, a belated note of THANKS for your review...and your confidence in our Car Clinic Team! We appreciate your Trust and will continue to deliver best-of-class service. Thanks again! Bobby

- Bobby Likis Car Clinic Service
5

Excellent, honest, the best! Highly recommend! Job done right the first time! EYETASTIC happy customer for many years!

Thank you so much, Mark, for your EYETASTIC review! I can't think of words to be more proud of than Excellent....Honest...the Best. Much appreciated, Bobby

- Bobby Likis Car Clinic Service
5

Great service...and no pressure up sale. I will be bringing my car(s) back.

5

Rusty and Brennan are awesome! They really care about their customers. They are fast, fair, and reasonable. I appreciated that they gave me honest appraisals of all the work that needed to be done. They even called me a few days after the work was complete to make sure that everything was still running well. It's rare to find a mechanic team that is so dedicated to excellence in every facet of their business. They've made me a customer for life.

5

I feel safe driving thanks to you. I travel over 130 miles 5 days a week mostly highway so it is important I am in a secure vehicle. Being a woman, I do not like being stranded on the highway. Thank you for treating me like family.

5

Fantastic service. The technician Brennan kept me informed from start to finish and I even got a 3 year National warranty. WOW!. I had the alternator replaced and they said the battery was fine. Let me know on my next oil change to check the power steering fluid as well. I like being an informed consumer. I saw the old reviews from a couple years ago, maybe this is new management. I wish they would respond. Thanks.

5

Another job well done!!

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