We were very impressed with your facility. From the moment Brennan answered the phone, I felt relaxed and comfortable in taking our car in for service. As a first time customer, it was very important to me that the place I contacted provided great customer service. After listening to how you answer your phones and then your expressed concern to take care of the car problem was fantastic and a pleasure.My daughter dropped the Honda Accord, 2012 blue V6 in the afternoon. Within a couple of hours, you indicated you had not been able to duplicate the noise. Understandable, as the noise seems to be in the morning and not on a daily basis. Anyway, thanks for running diagnostics and being so honest! On top of that you didn’t even charge us! Can’t wait to use you again throughout the year for service. Everyone who owns a vehicle in Pensacola should try your shop! They will love the warm, friendly experience!You guys rock!