Took my 2003 Explorer for service in August, unfortunately there was a problem that required work to be performed at World Ford due to the fact that it was a Ford engine that was still on warranty . Unfortunately World Ford's performance what lacking in every way, they never advised either Bobby Likis or myself of what the problem was or what was being done. It finally took the personal intervention of Bobby with Ford company for them to complete the work and still they left some things that had to be taken care of by the outstanding service team at Bobby Likis, it took almost a month for World Ford to complete the job. I will not recommend World Ford to anyone requiring service on their vehicle, but will always recommend Bobby Likis for the quality of the work performed by them and the truly outstanding team beginning with Rusty!!!!